Viewing the Unsubscribe Text

Federal Can-Spam laws require the inclusion of unsubscribe options (i.e., the ability for your email recipients to opt out of receiving email messages from you in the future) in all email communications. To this end, Top Producer 7i inserts a "How to unsubscribe" message and Unsubscribe link into all email messages. Recipients who click this Unsubscribe link will be identified in your contact database as being unwilling to receive future email.

You can prevent the unsubscribe link from appearing on email messages sent from the Compose Email screen. However, all correspondence sent using the Mass Email feature (i.e. flyers, presentations, customer web pages, email activities, action plan email and service reports) will contain the unsubscribe link.

Notes:

  • The unsubscribe text cannot be modified.

  • This text is not displayed when you are creating the email message. It will be appended to your email after you send it.

To view the unsubscribe text:

  1. From the Setup menu, under Preferences, click Unsubscribe.

    2. The unsubscribe text that appears on outgoing email messages appears in the Unsubscribe text sample section.

  2. Click OK.